Assuming that I can understand the basis of their review, I would invite the client to explore and co-create ways I could be of better service. I would immediately reach out to the client, if possible, and explore the basis of their opinion. Reach Out To Explore The Basis Of Their Opinions If I am sincere and transparent, my favorable evaluations will certainly outweigh the bad ones. If it would unfairly harm my reputation, I would discuss the matter and explain any misunderstandings. If the negative evaluation is justified, I would view it as an opportunity to improve. Successful coaches do not avoid unpleasant criticism but anticipate and wait for it. Discuss The Matter And Explain Misunderstandings Natasha Charles, Intuitive Coaching with Natasha CharlesĨ. If appropriate, a time will be arranged for you to meet with the person. Confer With Reputation Management And PR TeamsĬonfer with your reputation management and public relations teams immediately to ensure they are aware of and resolving the matter.

Anilkumar G, ACTIONRICH Business Solutions India Pvt Ltdħ. Damage will happen when I defend or don’t respond or try to prove myself. Whatever the review, feedback is a gift we have something to learn from it. I prefer to acknowledge all reviews and courageously respond with my views and feedback instead of running away from or disregarding any review. It comes from expectations and perceptions. I do accept all reviews, whether good or poor. Accept All Reviews And Respond With Your Own Views Willena Faison, Career Boss Academyįorbes Coaches Council is an invitation-only community for leading business and career coaches. Being transparent about your mistakes is important, so consider responding directly and honestly if someone posts a negative review about you.

I always engage with people who have posted negative reviews. 1 thing that has helped me recover from bad reviews is to be active in my community. Negative reviews are inevitable, but I’ve never had any significant damage from them. Respond Directly And Honestly To Bad Reviews

Fallout by Lisa Henry